* Telephone Co.,Ltd Call Center Storage Solution
————Raid Rack EMA12000、Tape Library TL95

 Company Introduction

 This company is a Chinese-foreign cooperative enterprise.
To September of 2000, the capacity of the exchange reaches 1,340,000, total amount of users reaches 1,040,000, The communication network of the local call has 32 exchange mothers offices , more than 300 pieces of far end module;Business network, Integrated Service Digital Network(ISDN) have already realized the covering completely of the serving area.

 System Current Situation
 Hardware Requirment: two suit of GS80
 OS & DB: Tru64 UNIX & ORACLE 8i


 ◆System Requirment
 This system is used maily in the call center of the company, improve the operational efficiency and respond time. There is the main performance of this system:
 1,Pair machine fault-tolerant system
 2, automatic switch
 3, automatic checking and recoverying quickly
 4, supporting many kinds of controls and working modes
 5, Written flexible of script, process can be controlled
 6, offer system management interface and reliable warning method
 7, automatic carrying on system and backuping data.

 ◆Storage & backup devices recommendation
 1, EMA 12000 raid rack
 2, TL895 tape library
 ◆System function
 1. satisfy the capacity demand that increase constantly.
 2. Solve the usability problem better.
 3. Storage combination can maximum expand the capacity, at the same time, management and maintenance have been concentrated in the single storage system --Thus simplify storing management, saves time and lowers costs greatly .
 4. Support and construct the firm backup scheme under the enviroment of optic
fibre of the platform and operating system differently; One enterpirese, including medium-scale enterprises, branches and dispersed IT groups, can make the operation of carrying on the file, typing, materials minimization, posting and internet network. The application of storage solution is particularly important to the real-time digital recording (RDVL), the solution completely overcomes the obstacle of " backup window" for the user.




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